Bookkeeper: Easily Manage Your Business Finances

The bookkeeper product has served me well, but I made the mistake of signing up for the credit card company through this--First Data and Cardservice International were a nightmare. They raised fees, gave poor service...WARNING to all who purchase this product to NOT get involved with them.

Promised a $10 rebate-----never materialized and I did send in every bit of necessary paper work. The product is unusable!!

Easy to use

It wouldnt even download right to start with. Tech support is no help and ridiculous as well.

Easy to use and you can do more than one business each are password protected

This is the worst piece of software I have ever used. It simply doesnt work. Basic program is impossible. Once you input anything you cannot change it. Tax tables dont work at all. And customer service and tech support keep you on hold for an hour and solve absolutely nothing. Im now working on getting my money back. What a waste of time and effort this junk is.

I have a small business with one part-time employee to keep track of, needed the inventory, payroll and invoicing that comes with this. Can not afford to spend $$ each month on one of the big boys so bought this one to upgrade from my old Bookkeeper. The website said the latest included 2020 & 2021 tax tables. The box I bought does not say what version you have, you have to install it to find out what it is. The installation failed with transferring the old data & eventually I had to totally remove both programs and reinstall the new one & then laboriously rebuild all the 2020 information. When I started 2021 I found the tax tables were not here for that year, I would have to buy it. Since I bought it in March of 2021, I would think it would be there. Support says no, my version doesnt have the 2021 tax tables. This is the version that is not mentioned anywhere on the box. I can buy the tables for $30...which, since I paid $36 for this two months ago seems excessive...for one part time employee. Carrying on, I made out an invoice to a customer, who paid right away. The invoice is for $76.83, customer paid $76.83, Bookkeeper changed the invoice to $75.85 and gave the customer a $.98 credit. Where did this come from? I have checked & rechecked all the figures. Even paying from the original invoice it changes the figure when I try to enter payment. Still waiting to hear from Tech support...but trying to find a work around. If anyone knows of another bookkeeping system for small businesses that actually work and are not full of unpleasant surprises please let me know. And, by the way, the included HELP files are generally useless. If you are in a section working & in doubt, there is a HELP button, which does not take you to the topic you are on but to the beginning of the help and the introduction. The search is a joke & not a funny one at that.

After 2 months I got a popup that I need to register so I did even though I had already done so when I installed the program. Now it will not let me open it because it said I am not registered.

This software is easy to use for a small start up business. I use it mostly as a guide just keep certain transactions in one place but it is not my sole software. I think it is great to get you on your way.

The disk I was furnished did not open. The package said I could download the program as an alternate. I was unable to download the program. There was a so-called help line, which gave the same answer to each statement, namely that with the payment of one dollar I could get help for seven days, then there would be new charges. Understand I paid for the program and still did not have it installed. Yet they wanted additional payment. This is a total rip-off. Robert Gregory