iolo - System Mechanic Ultimate Defense Antivirus Software and Malware, Protection & Privacy

Why doesnt Iolo provide the software key via a link or email like other developers? I waited for shipping and received a box which I thought contained a disc. All that was inside was a piece of paper with the software key! What a waste of packaging and shipping!

Super Item!

As a user of Iolo software for more than twenty years, I find that Iolo provides the worst possible customer service. The software I purchased, System Mechanic Ultimate Defense, constantly reminds me to extend my subscription years ahead. When I took advantage of a $9.95 one year extension, Iolo also charged an additional $19.95 for tech support I neither wanted nor used. At my request, my credit card company reversed the $19.95 charge. Iolo then BLACKLISTED me, cancelled my subscription and refused to discuss the matter. Any other software provider must be better, even Microsoft.

I really appreciate this products drive cleaners, and the antivirus seems to be keeping the computer in good shape. When it is analyzing or cleaning, you cant do much else on the computer as it seriously slows it down. Sometimes when you open it, or when you install a customary update, it opens the product as though for the first time, and you have to do all the system analyses, etc. In the middle of the day this is really bothersome. It stops your computer in its tracks.

After installation it reports things which have already been addressed and repaired as though they havent been looked at at all. Turns out that this is pretty much useless software as it is a combination of things already available from most PC Manufactures and from Microsoft for FREE.