McAfee Total Protection 2023 | Unlimited Devices | Antivirus Internet Security Software | VPN, Password Manager & Parental Controls | 1 Year Subscription | Key Card

First, I ordered this item on Amazon and never received and order status displayed as delivered. I called Amazon customer service, they sent me a replacement item (amazon customer service is good). When I opened the package, there is a sheet with product key and instructions to install. I followed the instructions to install the software, but it gave an error message and asked to call customer service number 1-855-572-2782 (In fact the original customer service number from McAfee website is 1-866-622-3911) to get it activated. When I called the number, he took my email id and the product code then said he will call me back in 15 min. Then after 30 min, I have received a miss call twice and a voice message from 1-979-413-4362. Then I called this number back, the person who picked up the call told me that he will guide me to activate the software. When I followed his instructions, he made me to install GoToAssist software and took over access to my computer. He opened the system configuration and changed some settings and told me to perform a list of things to get it fixed (you can see the pic). He also said that technical expert assistance required otherwise computer be damaged. Then, he said I have to pay 99.99 to get help from a technical expert. I said I’ll think about it and disconnected the phone. When I restarted my computer it started acting weird, started in a safe mode internet is not connecting, chrome browser is not working. I am reinstalling windows in my computer and clean it completely. However, I have purchased McAfee Antivirus straight from McAfee website in the past and I never encountered this type of issue. Everything was pretty straight forward. So be careful of purchasing McAfee here.

It is Good Antivirus, I have been using it for 2 years Great Product

I have used this for 2 years and plan to get it again. Does what it is supposed to. Good value, no problems. Easy to use.

I switched to McAfee last year. The installation was easy, but not this year. It is so frustrating!! Same as the other brand Trend Micro. I guess many antivirus software are hard to install.

We use this on several devices and it works well on them all.

Good price and it protected all my devices

Besides the price, I can also use the account to protect a few other electronics in my home.

Our office loves this product

I am using McAfee for last 4 years, I am happy with McAfee so for.

ok production