Nero BackItUp & Burn

My wife kept bugging me to backup all our family photographs, videos and emails. A friend highly recommended the new Nero software, so I bought it

I conducted a restore of a Nero BackItUp DVD archive taken just 15 months ago to 3 DVD disks. I believe I was using the Nero suite 2013 and the restore process completed without any errors. The DVD media is quality and pristine and was in good storage. I could see all the file and folders as expected except ALL the files are corrupt. I know the file were intact at time of Backup and straight DVD burns of some of the files I can easily read. The backup was of an entire documents folder and sub folders consisting of about 9.6 GB of data in 3 DVD disks so the question is how can I run a successful restore and not get back any useful files? Is their product so useless and not fit for purpose that it detects or reports no errors in the original backup process and again no error detected in the restore process and I end up with nothing I can use. Just rubbish binary data.

I highly recommend you do NOT purchase this product.

Why is all backup software garbage? Neros attempt is a real stinker too. Were greeted with wonderful cryptic error messages at every turn. Server Busy, Action cant be completed because the server is busy. They give you two choices [Switch to...] which pops up the start menu and [Retry] which does nothing. If you youre the patient type after about 5 minutes of [Retry] the Backup app will finally open. It goes down hill from here. The backups routinely fail with cpp errors. Assertion failed. Now its stuck. It thinks one of the failed backups is running and it refuses to start it, even after a reboot. Garbage. Stinky garbage.

After backup up files it makes them unreadable in any other form unless you take lots of extra time to go through each file to convert it.

Warum 5 Sterne? Backup sauf kleineren Festplatten wieder erstellen - funktioniert, super, wie andere BU-Programme von NERO - wenn Mann sich eingefriemelt hat OK. Fummeliger war XP, von einer 250 GB Festplatte damit auf ne 1 TB Platte zu bekommen. Aber wenn dass Festplatten Agnmet deaktiviert wird, dann läuft die Backupfunktion reibungslos. Also dises Backup-Programm kann zwar leider nicht eine 4K Festplatte runter Clustern. Das können meines wissens nach nur die Alignment-Tools der entsprechenden Festplatten-Hersteller, aber das steht ja auch nicht auf der Verpackung.

I make copies of DVDs and CDs to distribute my reports to clients. I have been using Roxio for years with alot of frustration - very buggy. At the advice of a computer repair tech, I bought the Nero BackItUp & Burn program. I have yet to use the BackItUp feature but the Burn part has worked flawlessly now for over a month. I have dumped Roxio - never to return. No more wasted CDs and DVDs and I am saving time with each job that I do.

This is truly the worst backup software I have ever used. I had to upgrade from an older version of Nero BackItUp to version 12. All of my backup jobs were lost (no upward compatibility or export capability), so I had to start over. The user interface is not at all easy to understand (I have over 40 years of experience with software), much worse than the previous version. I did one full backup successfully. A week later I did an incremental backup successfully, after several false starts because the UI was so minimal. A week later I tried to do another incremental backup, but Nero insisted on doing a full backup instead. So instead of spending a few minutes creating a backup, it ran for over an hour, filling my external hard drive and then stopping when the drive was full and asking what to do now. I upgraded to v12 precisely to avoid this problem with the older, extremely slow version that would periodically do a full backup instead of incremental. It wasnt even worth the $12 I spent on the upgraded version. I would never buy this product again.

I installed this on both my work PC and my home PC. On my work PC, it took over 12 hours to compress and backup a 250 gig drive. Yesterday, when I needed to recover a file, it first said it will take 2.5 hours to build the file list, then 5 minutes later, it crashed and said the backup was bad. Likewise on my home PC, it took 3 days to backup the drive, and crashed on every successive attempt to do an incremental backup.

I bought a new backup drive that came with Nero Essentials. Essentials didnt have enough options for me so I bought the full version of Nero BackItUp and Burn. After multiple uninstalls and reinstalls, this software still does not work. Tech support is incredibly slow to respond - 36 hours minimum on their response time. In todays digital age, that slow response time is unacceptable. Even though I have asked twice now for my money back via their mail support system, I still havent heard from them. Ive called Nero and hope someone will call me back.