QuickBooks Pro 2005

Condition of book was as stated, and showed no excessive signs of wear.

...to upgrade to QuickBooks Pro 2005 after reading the reviews here on Amazon. Having received an e-mail from Intuit saying that they were `sunsetting QuickBooks pro 2002 from April and I would no longer have access to email for invoices etc... I decided to bite the bullet and upgrade. The purchase I received a discount for upgrading my single user version and used the internet to activate the product. It went smoothly. The installation CD arrived promptly in the mail, well packaged. I also decided to buy the 5 user edition for work since I network qbooks That arrived promptly [actually the two came together]. The installation I decided to TEST at HOME first on backup data and to do a clean install and an upgrade. OK. The clean install was flawless. The internet activation as painless and I was up and running! GOOD. Next came the 5 user edition; I did an upgrade on the second computer and that went flawless. Next the internet was used to activate the product. No problems! So far so good; Now to WORK and test it on REAL data! I did this on a day I took off, just in case the horror stories came true! First the server upgrade. Problems...program stuck installing some dot NET program.. took forever [an hour actually]. Hmm. Rebooted, no go. Hmm Shut down and restarted,,..where is the manual? ...AH.I see..!. the ANTIVIRUS software! .. Turned OFF Norton antivirus! Now flawless installation!...[heh heh REAL men dont read manuals]. The activation Now to product activation... call a number. No problem answered promptly and was directed by prompts to activation, now a REAL live person Mike yeah, he had an accent but I guess I had an accent to him as well! He was real pleasant. I explained that I had purchased a 5 user edition, used one activation on my computer at home via the internet and needed to install at least 2 others at work . No problem. He checked my registration, gave me a code..yeah,,but would I have to call back to activate the other computers? No..the code would work for the others..He waited on line while I entered the code. Presto ! Instant activation. No problems. The program installed flawlessly on the other computer and the network worked instantly. The whole process took about 5 minutes! Painless. The program The GOOD: It is significantly faster than QuickBooks pro 2002. There is scheduled backup and the backup process is a lot faster. Passwords are case sensitive; if you forget the caps lock key then problems...this happened to me once. Joy of JOYS...refunds, write offs and under and over payments are now easy as one click. Issuing refund checks is easy as pie. In the previous 2002 version, to issue a refund or writing off bad debts required several complicated maneuvers that ended up confusing the accountant and me! The screens are friendlier and better laid out. Easier search for invoices etc. If you have used QB before you will have no problems. I have not seen any intrusive ads or banners advertising products. The check reminder popped up and I set it to the number that I wanted. It hasnt bothered me since. Yes, I use Intuit checks and they are lovely! Highly recommended. My accountant loves the program and Invoices estimates etc can be emailed as pdf attachments. The BAD No manual payroll. I would have thought that certain editions for businesses would allow the truly small business owner to manually enter payroll say for up to 10 employees. More that that would require subscription to the payroll service. Invoices when paid should automatically enter the payment method on them. I mean you have already entered the payment by cash, check or credit card to pay the invoice. When printed it should say $ 800 pd by check QQQ 15562 or VISA **** 1025 or cash. This has to be done manually or one has to use a sales receipt. I do not issue sales receipts in my business. No multiple currency support. Yes, we generally use one currency but for truly international sales or customers, they may pay in a different currency and QB should be able to set up foreign currency accounts and automatically convert it to your base currency. As it stands now I have to set up a bank account in the foreign currency and manually convert to base currency in a sub account. Tedious , flawed and unnecessary. Importation of AIF file impossible. My account made some changes and I tried to import the file. The program said that it needed to be the same file with no changes made to the original. In other words, I can do no business until the accountant is finished if I want to import his changes. Ridiculous!! Overall. 4 stars. It is very good but there is enough room for improvement for the small business owner. No need to be afraid. Purchase with confidence!

Upgraded to 2005 with all expectations that things would work as they always did. Imagine my surprise when, creating the first 2005 invoice, I was asked for an e-mail address for the customer. Yes, theres a cancel, but it cancels the invoice. You cant get to the customer profile to change the preferred method of sending when the e-mail window is there. Yes, you can enter your own e-mail address and later delete them all from the Send function. Waste of time. Theres no way to globally change all clients. Im now about half way through changing 1200 customer profiles. Who at Intuit thought it would be a good idea to default customer profiles to e-mail invoices? Who tested this and said Wow, good idea. Stupid!!!

Nice accounting package, always bugging me about upgrading though.

I have been using QB Pro 2004 for over a year now. My main complaint is that online banking has been broken since installing (Its a credit card and a checking account...fairly simple, but cant get both to work at the same time. My QB-certified accountant cant get it to work either...if you want boring details, email me!) Youve already read about how bad the phone support is...my experience was no different, and they want to charge you for everything. Hey Intuit, why not make sure the software that your customers purchase WORKS at least ONCE before charging for support? I cant believe after all these years that some other software giant cant crush these guys with something basic and workable. After reading reviews of all the accounting packages, it still appears that QB is the least worst. ;-)

I was happy to find a QB 2005 Pro software for such a good price. For some reason the software was actually an upgrade package and you had to have had an earlier version of QB Pro for this to start up correctly. My accountant came over to help me install the software and work on some files. Since I did not have an earlier version of QB Pro, the 2005 would not validate. We are having to get an older version on my system to see if this will cause the 2005 to be validated for use on my computer. If not, I am out the cost of the software and I will have to find someplace who has the 2005 software that is not an upgrade version. The QB Pro 2005 I purchased is the complete software, but somewhere down the line it should have been labeled as an UPDATE VERSION. That was my only problem with it. I do not feel that it was done intentionally as everything in the package was brand new.

I purchased quickbooks 2005; 4th upgrade in 10 years. Unlike earlier versions, this one is confusing and painful to use. Simple things like making deposits has to do through contraptions. One of the reasons I upraded was to use Online banking; its a complete disaster. It doesnt download the complete trasaction details, reconcilliations are very difficult. You will be doing twice the work to use it. Once my transfer to the bank was aborted by a message saying you are low on memory and though Quickbooks sent the transaction to the bank, it didnt mark it internally, so on the next login, it sent the payment again!!! It has cost me $1509 of double payment that I am still trying to get back! How you pay a bill is totally messed up, There is no way for you to mark that a bill was paid online unless it was done through quickbooks online connection. (Banks billpay cant be used!!) Its very poor in organization, you cant have 2 accounts #s with a vendor (still in 2005!!!). It has introduced obscure concepts as items and classes, which have no real definition and no default use and stop every transaction. One of the biggest thing Quickbooks has done to hurt their customers is the payroll. Technically you can do it yourself, but they hide that information and scare you in every step that you should (must) buy the $299/year payroll service (old tax-tables). In all the documenation, not once do they mention that you can do the payroll directly and this is how. Compared to the earlier products, this is a huge cost. By that reckoning I would have paid ~$2000 for the previous version of quickbooks!! Its definitely cheaper to buy a basic version of the software and use an accountant to do the other work and you will be better off. Dont waste money on Quicken services or premium products, they will bleed you to death on your way to a mental asylum.

We upgraded our software from the 2003 version on Friday evening. The upgrade was fine and easy to follow. We started using the new program right away with minimal confusion. We didnt close the company file until last night, when we shut the computer down before going home for the night. Today, the new version no longer recognizes our password. Intuit technicians are mystified by this happening and Ive been switched from service number to service number trying to get it resolved. Most recently, I spent an HOUR AND A HALF on hold, only to get a recorded survey asking me to rate my satisfaction with a customer service rep that never answered the phone, and then the survey hung up on me. An entire day of work has been stopped, and an entire day of being on the phone waiting for someone to help us has typified the experience weve always had working with Intuit any time weve had questions. I am now sitting on speakerphone again, hoping to get an answer. 25 minutes and counting....I may prefer to go back to the good old fashioned ledger and pen method.

I just started up a new business, QuickBooks has been a lifesaver. The instructions are very easy to understand and easy to use. Doing my book work is almost fun with QuickBooks.

I have never ever used an application that was totally designed to get more and more money. Every other page is a sales page and after paying $300 plus for the application and another $200 for the payroll, now I have to pay if I want their help. It is a good tool but the company mission is to make more money, no longer has anything to do with their customers. And this customer will not be one next year.