

QuickBooks Pro 2005
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Dennis G. Washburn
14-06-2025Recently having switched to Quickbooks 2005, I wanted to add my impressions of setting up a new company in Quickbooks... First, loading the software is easy and the initial configuration went extremely smoothly. At least until I tried to setup inventory. I created a list of all our inventory items in Excel and then following the directions in Quickbooks configured that file for an import into Quickbooks items. It worked like a champ. Except....all my inventory valuations were at 0. Quickbooks had set the Average Cost to 0. I checked over the import, any item that had any quantity on hand was set to an average cost of 0. So I decided to use my support account. Here I entered into Hell. After three calls to support, two of which took well over the supposed 10 minute maximum, I finally found someone who could speak english. Thank heavens I have the Ultimate Support Flex Plan. I wonder what people with lesser support plans find? Unfortunately, the answer I got, while understandable, was wrong. So back to the support queue I went. And I got lucky, in only 8 minutes, I got through to a support rep who spoke English again. Unfortunately, he would only tell me that they dont support the import of data from Excel to Quickbooks. Again, I have to wonder, what do people who havent paid for the Ultimate Support Flex Plan do? Anyway, I did finally come up with a work-around to the inventory import issue. And everything went great until I had to print out my reports...I wont bore you with the details, but after waiting for technical support for 25 minutes today on this issue, I just hung up and decided to get a beer.
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David T
> 3 dayLike many Intuit Products, this is full of bugs. High priced Customer support plans promise 10 minute max wait time. The wait time is never under 2 hours. The support personnel are off shore and ill equipped to deal with many questions. You can request a call back from an American Tech which is supposed to occur within 4 hours but too often never takes place.
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Torontonian
> 3 dayNutshell: Intuit and a company called Best Software are the only two firms producing small-business accounting software. Because of this, theyve split the market between them and are now engaging in monopolistic gouging. Each year, the price goes up. Each year, the service goes down. This will persist until an alternative appears. If you are considering making small-business accounting software, do it! Youll find lots of customers ready to switch. But back to Quickbooks: you have to upgrade every other year at a minimum - Intuit turns your software *off*. You have to buy a service contract to make it function - the list price above is NOT what youll end up paying. So if you buy this, understand that youre entering an endless upgrade cycle with no way to escape, and a company that can turn off your software, remotely, at any time, with no refunds. Enjoy!
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Samantha Jones
> 3 dayPurchased this software because I got a deal with a special price break. I have a very small business, so a purchase of several hundred dollars needs to pay back quickly. The set up took a lot longer than I had anticipated. The customer service was no help - couldnt answer my questions. I ended up spending 6 hours to get everything right - another day wasted. Ive got myself stuck with this now and will use for a few months since Ive spent the money, but Im going to look for alternatives in the meantime. If this is Quick Books, I need to find Lightning Fast Books somewhere.
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Ed Smith
> 3 dayIf you have used Quicken, you probably take automated downloads of your bank, credit card, and brokerage transactions for granted. You would expect that QuickBooks, a more expensive product positioned as an upgrade by Intuit, would have at least comparable capability. Wrong. Using Quickbooks with any bank, credit card, or brokerage is truly miserable. If your financial institution is one of the few that supports downloads of transactions to QuickBooks, the interface is so miserable you may go back to typing in transactions by hand. (You have to individually approve each transaction, often answering three or more questions for each.) And, if you think, you will just use QIF files, or Excel files, or even text files that your bank produces to get your transactions into QuickBooks, you are out of luck. The only type of import files QuickBooks accepts are IIF or Web Connect(QBO)files. Intuit craftily does not let you import transactions from Excel files and does not let you export transactions in any form. I bought a third party converter to produce IIF files from QIF files, but it is hard to use and does not always work. The only Excel to IIF converter I could find did not work at all. I couldnt find any utility that made a QBO file. Bottom line: you probably will end up typing in every check, charge, deposit, and payment by hand. Welcome to 1987 technology! The only reason to buy QuickBooks would be if you needed time accounting, invoicing, or payroll so badly that you were willing to type in all your transactions by hand. It is astounding that Intuit would throw this inconvenience into their users faces. Worse, there is no way to convert back to Quicken from QuickBooks.
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Anna
> 3 dayI just started up a new business, QuickBooks has been a lifesaver. The instructions are very easy to understand and easy to use. Doing my book work is almost fun with QuickBooks.
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kboy
> 3 dayRecommended by my accountant for my personal real estate book keeping. Seems to be way more than what I need, but it does work and as long as Im entering items in correctly works great for tax time. Purchased in 2005 and upgraded to 2015 last year because it would not work properly on my 64bit Windows 8.1 computer. 2015 has more features and of course a different look, but the upgrade was painless and worth it.
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David
Greater than one weekI have been using QB Pro 2004 for over a year now. My main complaint is that online banking has been broken since installing (Its a credit card and a checking account...fairly simple, but cant get both to work at the same time. My QB-certified accountant cant get it to work either...if you want boring details, email me!) Youve already read about how bad the phone support is...my experience was no different, and they want to charge you for everything. Hey Intuit, why not make sure the software that your customers purchase WORKS at least ONCE before charging for support? I cant believe after all these years that some other software giant cant crush these guys with something basic and workable. After reading reviews of all the accounting packages, it still appears that QB is the least worst. ;-)
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Andrea Kennedy
> 3 dayI purchase quickbooks in 2005 and still use it in 2009. I updated my quickbooks in 2008. This is a great product for any business.
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Lynne
Greater than one weekAn old favorite that I thought that I could use. Cant use it on my 64-bit computer! I like the Journal Entry feature.