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PG Lewis
> 3 dayGreat customer service! The first bag I received had faulty zippers, but they quickly replaced it!
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KindraStarr
> 3 dayThe zippers don’t stay zipped when the bag is even slightly packed. I got this for a work trip, but couldn’t even use it cause it kept coming undone. Sadly missed the return window. Cool concept but disappointing.
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ASW
> 3 dayDid not like the black strap with the brown and gray. Zippers were hard to work with. It is a niche size.
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Andrea young
Greater than one weekHeavy and not comfortable for a short person
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V. Chehebar
> 3 dayTerrible zippers … used it once zippers. Dont zip had to fly with open bag
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Ashley
> 3 dayI love this bag! I use it all the time. Definitely worth the purchase!
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Parkssy
> 3 dayI got this to be my carry-on for flying. I LOVE the garment bag feature and the number of pockets. That works very well. My issue is that if the bag is even remotely stuffed, the top zipper breaks open. I cant fill the bag all the way because of the weakness of that top zipper which is far from ideal. If I hadnt found this out AS were were packing to leave for our trip the next day I probably would have returned it.
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Sarah halloran
> 3 dayZippers hard to work but fits a lot of stuff and light weight
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jill
> 3 dayZippers didnt stay closed
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Kindle Customer
11-06-2025Love the idea and design of this bag. Unfortunately one zipper arrived with questionable function and ended my first trip of 10 days in total failure. Without requesting a return, customer service reached out to me based up the above statement and sent me a brand new bag! I have used it twice since without issue and am thrilled the new one is holding up as it is so functional!