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JNI2008
> 24 hourGreat system. Simple install. Instructions and videos are good. We install access controls daily and for a system thats half the price of the name brands, this system is great. 5 stars
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Vadim Shalenkov
> 24 hourGreat value for the money. It was easy to install. There was a little confusion on how to connect RFID readers and how to make initial configuration in the software, but it was resolved quickly by tech support in China over the Skype call and chat. The software that was downloaded from the link provided by tech support expired after about 60 days. Tech support provided necessary registration into. Just be little patient with them and they will resolve all your issues.
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Simpli-FI Automation, Inc.
> 24 hourIm super happy with this product. Tech service is great! I installed a 4 door system 2 years ago and I have had absolutely no problems. When I needed to load the software again after my computer crashed, Xy did a great job helping me. I dont usually write reviews, but I actually believe in n this product.
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Carlos Beltran
> 24 hourGreat Products and Great Service!!!!
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Ali
> 24 hourSuper as explained and working perfectly. Thanks
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Peabody
> 24 hourI was in a pickle. I had an impending glass door install and needed a fob reader and access system installed quickly. I was understandably skeptical because this product was so inexpensive. So I carefully unpacked it to be prepared to return it. Much to my surprise it worked great! To expedite my install I asked a question of tech support, figuring it would take a day or more to get a response. Twelve minutes later I had my answer. It was completely installed and running 48 hours after it was received. The tech support is so good itll make your head spin. I never leave or trust reviews but this is so good it would be wrong not to make others aware of it. If you look carefully, youll see some bad reviews too. These folks either had improper expectations set, or did not have the previous experience with low voltage wiring to properly set it up.
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D. A. Jennison
> 24 hourMy lodge was looking for an upgrade to our old lodge access system. In my research, I reached out to another fellow lodge and they recommended this system. Installation is very easy. Installing the software on the computer required my son who is a software engineer to help me, but he installed and was ready to test the connection between the computer and the controller in 5 minutes. A time saver for anyone who has a large number of employees or members is that you can input the membership role from an Excel Spreadsheet. My only wish is that I had the names inputted into the software database using the Last Name, First Name, MI format. Not a big deal as we use membership numbers and that is actually an easier way to search. The software manual takes some getting used to as it is translated from Chinese. I recommend that as you learn how to maneuver your way around the software, create your own manual. The software, like most packages Ive used in my career, offers multiple ways to accomplish the same task. While I was waiting on the having the system installed, I had a number of questions. The technical support has been very good. I use email to ask my questions and they respond with a day or two. It helps to take a photo or screenshot of your question/problem to help speed up the reply. My suggestion to the vendor: 1) Have someone improve the English in your software manual. While it is okay for someone who is literate in software, making it easier for the working man to understand how to easily use the program; 2) Make is simple to find matching components and access devices (fobs or card keys) to purchase that match your system (frequency, etc). I also recommend that prior to rolling out, that you get a couple people who are proficient in using the software. It is simple to add names and assign devices, but not everyone is your organization will be comfortable with using the software and it is best to limit who has access to minimize problems from too many hands. Overall, Im very happy with the purchase and recommend that you consider it.
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Jm
> 24 hourMy alarm company wanted $59 for 2 doors PER MONTH and $34 dollars for additional doors PER MONTH. I couldnt do it... I bought this kit, installed it myself in less than a day and had it working. Its been running for 4 months now and I have had ZERO issues. I needed to call support a couple of times (mostly to verify what I was doing) and they were quick & responsive... Great product, great support. Thanks!
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Brian
> 24 hourI’ve had this hooked for about 8 months now. Installation was easy. I did have a couple questions and emailed the vendor. The response was fast and answered my question. The instructions were easy to to follow for the installation. I have two doors connected with a back up battery. Works flawlessly.
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Terrell Davis
> 24 hourI had never used anything like this before so I was concerned that it was going to be horrible. However this product was simple to figure out given the software that is supplied. It came packaged neatly and no problems at all. I had a little issue with the configuration but the seller answered my questions quickly with no hesitation. Great service! I bought five of these for my job.