Acer Predator Helios 300 Gaming Laptop, Intel i7-10750H, NVIDIA GeForce RTX 2060 6GB, 15.6 Full HD 144Hz 3ms IPS Display, 16GB Dual-Channel DDR4, 512GB NVMe SSD, Wi-Fi 6, RGB Keyboard, PH315-53-72XD

I had this computer for a month and everything was great! Played Call of Duty Warzone on ultimate settings. Flawless game play and performance. Then I started noticing bright spots around the edges of the monitor. They grew and grew until it became a true hindrance. I decided to send it back in to Acer for repair while still under warranty. When I contact Acer to return the machine they gave me instructions on how to ship it but I was forced to pay shipping to their facility in Texas. No return kits or RMAs or anything. Then I waited 3 weeks while checking the Case Status page on their website with no advancement from Repair in progress. I finally contact them via chat and they say they were waiting on a part to arrive to fix it. I said fine, but it would have been nice to receive some form of communication saying that. Instead of keeping me in the dark. Then I checked the status a couple days later and it was Suspended. I contacted support again and they said it was irreparable and they would be replacing my machine. Again, I asked why there was no communication of this face. The agent said it had just been suspended at the end of the day do it probably didnt process in their system yet. I should get an email in 1-2 business days. I asked him to mark my case as urgent because it had been so long with no information. So I waited 2 more days with no contact and finally I initiated again asking about the replacement. They said my case was still suspended until they find the right replacement and that I would be notified via email when it shipped. I said yeah right, like all the other ZERO emails I had received. She said she would escalate my case so I would receive a phone call from the support team. I said it was supposed to have been escalated 2 days ago! Needless to say Im still waiting for this elusive phone call.

I cant believe how many positive reviews this has. I bought this laptop twice, and both times it broke in less than a month. The first time I bought it, within a week I got several Blue Screen of Death and then the audio stopped working. I decided to return the laptop and order it again thinking I maybe got a factory defect. Then the next time, 9 days after purchase the screen simply stopped working, when I called Helios support they said it was a hardware issue and Id have to ship them the laptop and wait for them to fix. Im returning it again and getting from another laptop. If in less than a month of use I already got so many issues with two different laptops, I cant believe this would hold for any time.

Best price to performance machine! This laptop has best form factor, speed to run games!

great quality

Excelente notebook gamer, 100% recomendado.

Lo utilizo para desarrollo sitios web, grabación de videos y diseño gráfico, excelente desempeño.

This is my first gaming laptop and it did not disappoint me. Great for gaming. I was looking for a gaming laptop and there was different price for different built. When I found this one, I knew it was the one.

It’s okay for the money but not really a good buy spend more money to buy better stuff

It got delivered within a day and it had really nice unboxing and booted right up. There were no marks on it when unboxed and it performs great.

Bought this computer to use with my autocad 3D software!! I love the computer!! So powerful and comes with a computer sleeve.