First, the it could be much better news: The documentation, pictures, manual (if you can call it that), etc, are incomplete, unclear, etc. For example, my specific product isnt list on their site, there isnt a picture of my product, the app tells you to do things that are impossible (press the reset button when there is no such button), etc. Now, the good news: Once you understand how to get it connected (that is, the setup stuff), SO FAR, its really a great product! The apps button turns the light(s) (or whatever) on/off very smoothly and quickly. I had a couple lights that had switches that were hard to reach and/or twist. With this little gadget, I can use Alexa, the app, or the buttons to turn those lights on/off. Beef up the administration/infrastructure and youll see lots of 5-star ratings.

These work great and even better I dont have to create an account to use them so it makes function easy. The outlets work independently so that’s a bonus as you can set a timer/schedule for both or one separately.

Pay attention because it only connects to 2.4 which can be a pain, but it does work as advertised

My first time using smart plugs and these were seamless as far as setup goes. Work perfectly with Alexa.

The setup was quite simple and they operate very well. Can setup with Alexa timer as well. Was great for setting up lighted Christmas decorations throughoutour home.

This dual plug has terrible instructions and setup. Ive used many bluetooth and Alexa products. This one is so bad I had to return it. Every step along the way, which is many, to get it automated with Alexa was not straight forward, was confusing, did not work, or otherwise caused problems. The instructions are tiny lettering and non intuitive. I could not find the starting point. There is a link for online PDF instructions. The link goes to their home page and no further. No help. I found the app and installed it. The setup showed about a dozen different plugs. No model numbers on mine of the dozen in the app. None of the ones in the app looked like my dual plug - they were all single plugs. I tried the auto setup but the device did not appear. Eventually, I found tiny page numbers on the instructions and each page is only a half page so 1-9 goes along the top half and 10-18 along the bottom half. Then another 18 mini pages on the backside. If you just try to read the instructions you go from step 1 to step 10 to step 2 to step 11. Very confusing. I skipped the NOTE to hold on/off for 5 sec for factory reset since it was a new product. Next step - status based on blinking lights - didnt help because there were no blinking lights. Back to factory reset. But holding down the button did nothing. I tried the second button, that did the trick. Now theres a blue flashing light. Back to the app. The device showed up in auto setup. I had to enter my wifi password for the app, then again for the device. Setup timed out. I had to enter the wifi password again to retry. Timed out again. You get the picture. Eventually I copied that password so I could paste it in each time. I took several tries before the setup actually worked. Now for Alexa setup. There is a link in the app to setup Alexa. I tried it. It took me to a page that said if youre seeing this you need to update your app. I went to the app store. Looks like I have the latest version thats 1 year old - no updates available. I realized that HBN were amatuers and decided to return the product at this point. Im trying the Govee product, and theyre worked for me in the past.

I purchased a smart plug with 2 outlets and one with three outlets to light my outside Christmas lights. I was using a typical remote control unit that’s outside rated until I found this product. Despite my skepticism, it was extremely easy to set up and is working very well even in the -33 degrees Fahrenheit windchill we’ve been expressing for the last few days. I am very impressed and happy with this purchase. Will definitely recommend this product.

Product is as expected. Downloaded HBN app, plugged in plug, held one of front buttons down to go into pairing mode, followed app instructions and presto it works. Moving into Alexa app very easy as well! Recommended for the ease of set up for sure!!

After connecting with HBN app easily integrates with Alexa smart control. I use this to control outside lights and a shop light in my basement. Can easily setup trimmers or arrange to operate based on daylight.

Took me all of 10 minutes to setup and most of that time was typing in device names and then deciding to switch the names between plugs. You simply download the Tuya app, connect to your wifi, push a button on the plug until the blue light flashes, follow Tuya prompts and you are connected. For Alexa, go to Skills, search for HBN Smart, Enable To Use, and enter Tuya account info. Done. Obviously there are Routines you can set in either Tuya or Alexa but if you have any experience with other smart devices, this will be easy as well. Highly recommend for ease of use. As an aside, the plugs themselves are relatively trim so they fit nicely in the outlet without interfering with other plugs.