These smarts plug work exactly the way you need them to. The only question I have is their reliability. They feel a bit cheap when pressing the button. But for now they work great.

Most were gifts.

This works great, its easy to set up, and will make life easier.

Tried other brands and Alexa doesnt always find them.

I LOVE these plugs. I keep buying more because I love being able to control them with my phone. Super user friendly as well.

I purchased the 2-unit package of smart wifi plugs. One of the plugs worked great, the other not at all. I emailed Customer Support about my problem, and they sent a replacement that I received 2 days later. I did not have to return the defective unit. Tip-of-the-hat to their Customer Support, Diana and Steven, because it could not have been easier for me. I am using the smart plugs to turn lamps on and off in the house. Each plug has a manual on/off button, and each plug is set up with its own on/off schedule via the smart-phone app. You can also turn each plug on/off via the app. I like it!

Using these to automate turning on and off Christmas Lighting in the house. They do the job perfectly. I took one star off because I had to download another app to control these even though I am already using another BN-Link App to control other BN-Link Products. Also having it integrated with Alexa is a Negative as far as Im concerned.

Product is very convenient that you can control in app or with Alexa. I like to have one to the bedroom light and turn it on before I get there and turn it off from my bed. I also use it to set up timers to turn it on and off. One wasn’t working properly and the support was quick to respond. Steven resolved the issue and followed up later, which was really appreciated.

Difficult to install, maybe it was my samsung s20 ? May be the smart life app? I do not recommend this product .

The plug works well but the app is junk. I have Bose Soundtouch system so I am familiar with crappy software. Impossible to set up daily automation. Switching to Smartlife app.