

ROXIO EASY CD & DVD
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Qualityseeker
> 3 dayOne of the obnoxious features with this product is the Divx video software. When I first used it on an older XP system, it wouldnt do anything at all. I tried it on a newer 64 bit system running 2007, and saw similar issues. The Divx software informs the user it is a trial version, and soon a update windows begins constantly popping up. I have since deleted the Divx and related programs and use the ROXIO for simply creating DVD and CD copies. Doesnt seem worth the money - and the Divx stuff appears to be a GOTCHA!
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Aaron Kling
Greater than one weekIt does what I want it to do. It can copy CDs or DVDs. It doesnt take a long time (you dont have to listen or watch the CD or DVD at its entire length. As long as the song or movie isnt copy written, you can make a copy of it with a CD or DVD that you have yourself.
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Deanna Krogmeier
> 3 dayI really like the Roxio Easy CD & DVD program. It is great and easy to do when I need it. My sister told me about Roxio when I was in Iowa. When I got back to CA.I ordered it. So glad I did.
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PK1950
> 3 dayI bought this software cheap ($10) after an instant rebate and mail-in rebate (that should have been a tip off) from a major big-box office retailer. I am running XP Service Pack 3 on a custom built computer with plenty of ability to run such a package. Right now I have Roxio Easy Media Creator 7 installed and it works fine copying, burning and making libraries and projects with CDs and DVDs. I have been happy with this version. However, because its 6 years old, I decided to try a newer Roxio product because I plan to upgrade to Win 7 and thought a newer package would be compatible with the new Windows. My purchase was a big mistake. I am a fairly experienced computer user 20+ years, so I should have known better. Basically, as in most things, you get what you pay for, so the low price should have been a warning. It turns out that this is 3-year old software (2007) and its slow. Yes, I got it to install OK and it removed my Roxio 7 and it was able to use it to copy a CD. However, it has a clunky interface and, in my opinion, is worse than the older product it sort of replaced. Fortunately, I have Rollback 8.0 on my machine (a great 5-star program by the way - its saved me numerous times) and was able to go back to a previous time and got rid of this Roxio product. Now it goes in the trash. After reading reviews of the latest Roxio products, I am going to stay away from all of them.
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Dewitt O'Kon I
> 3 dayTerrible. Deff not easy!!! Dvd wouldnt even play on my dvd player. So aggravating!!!! I cave find instruction anywhere online either!
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Robert H Bryant
> 3 dayI had wanted the version for windows 7 but received this product for earlier versions of window instead. Therefore, I cant use it and hope to return it for a refund.
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Gene P. Louie
> 3 dayI used EASY CD since version 1. The latest is a nightmare. Here is a listing of the problems that were experienced. . . 1. The program refused to install. After several unsuccessful attempts, I rebooted my computer with the installation CD in my CD/DVD reader. . 2. By the fifth reboot, the program began to install. It took over 20 minutes. . 3. Trying out the software, I activated the video player. It bombed because a file was missing. . 4. I tried the main program. The blue screen of death appeared, and I had to reboot the computer. . 5. My Windows 7 OS was destroyed as a consequence. This forced me to reformat the hard drive and re-image my boot partition. . 6. While my OS was being resurrected, I tried installing the program on a second computer. Immediately the screen went black and everything froze. I hard booted my second computer. Luckily my Windows 7 was OK and nothing was damaged. . 7. Next day, I went to the Roxio support website, read the fine print, and described the above problems on its form. This is a one-shot deal. The company only allowed one free inquiry with its tech department. Any more, the customer is forced to purchase a service plan. . 8. The reply was very interesting. Instead of sending a replacement disk or providing me an internet link to download a good copy, the technician needed time to study the case. If I wanted faster or better service, I had to purchase a support plan for a price. . This was unreal. The installation disk was bad, and the obvious solution was to replace it. There was no need to study the problem - the solution was brainless. In addition, a paid telephone conversation with a high price technician was not going to cause the defective installation disc to become good. . . It is too bad that the Amazon.com website does not allow a 0 Star rating. As a result, my 1 Star award is the best that can be given. . . . --------------------------------------------------------------------------------------------------------------------------------------------------------- . . . UPDATE . Two days later, the technician emailed a link to download a good copy of the software. The program installed without any problems. . Unfortunately, my 1 Star rating remains unchanged for these reasons. . 1. The brainless solution should not take two days to resolve. The problem was obvious - defective software. . 2. Limiting free customer service contact to one emailing is a bad business practice. It is also insulting to require the user to purchase a technical service plan if further technical support was needed. . 3. Consumers should not have to pay $35 per hour to talk to a technician by telephone. This was the companys definition of quicker and better service.
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A. Maliszewski
> 3 dayI was not satisfied with it because the disc was scratched that is why I returned it asking for another one.After 3 months I have never got new disc and have never got money back.Seller not responds.Seller stole my money.
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P. Everett
> 3 dayThis is an easy to use but effective program. I have used some version of it for many years. It is the best I have tried.
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john02
> 3 dayThis product is exactly what I needed. When I purchased my computer it came with Record Now! I wanted the Drag and Drop feature so I downloaded DLA. I had big problems it would not allow me to access the control panels of MY Computer and asked for a refund. I just purchased Easy CD and DVD Burning and it works like a charm. The installation went smooth. Since Ive read so many reviews about problems, I began by creating a restore point then I removed Record Now!. After that I followed the steps for installation and tested it out! So far no problems!