Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)

we originally purchased a monitor and camera for our first child. We then bought another camera. SO easy to add and the monitor has 2 settings for multiple cameras, 1) you can select the OK button to switch between the cameras or 2) press and hold OK to enable a scan mode and the monitor will automatically switch between cameras after a couple seconds. Additional positive feedback/2+ year review, we had our monitor acting funny/sometimes wouldnt hold a full charge, maybe it was the way we connected it. I emailed them and they swapped our monitor out after showing proof we sent it back - we did have to pay to ship it back. We love this product and would highly recommend it. We have had friends purchase it and also love it. You can also mount the camera to the wall for when the kiddos grow and can reach the camera.

Working well for my family and I thus far. - Good picture and sound - Very similar to our previous motorola... it seems to use the same software, has the same size screen. The advantage that it has is the lenses. There is a BIG difference between optical and digital zoom. The lenses allow you get your optimal view without significantly sacrificing image quality. - They fixed the annoying sound thing! - Mine may interfere with wifi stuff a little, but not nearly as much as others have described. Things will run a little slower or drop connection every once in a while if in close proximity. Not bad enough for me to even be sure that the monitor is responsible. I probably would not have noticed if I hadnt read all the bad reviews. - Extra Camera was easy to sync. It is easy to switch back and forth between cameras and I like the automatic scanning feature. I do wish there was a split screen option to see both at once.

I don’t often write reviews, but this company has blown me away with their stellar customer service. A few days ago, my monitor screen begin to freeze when scanning from one camera to the other. I checked, and saw that I was out of warranty for replacement. I emailed the company, and notified them of the problem. They gave me a quick fix to try; unfortunately the problem persisted. I notified them again, and even though I was out of warranty, they offered to send a replacement at no charge due to the nature of my problem! As if that weren’t enough, after I sent an email to thank them, they notified me that they were able to give me two-day expedited shipping on my replacement! I am seriously blown away. I haven’t experienced such great customer service in recent memory. Special thank you to Renee B with Infant Optics. I will certainly remain loyal to this company, and recommend them to any mom I know. As for the product itself, we were ready to purchase a new one if need be. It has clear sound and visual quality, excellent range, pan tilt, two way speaker, scanning between multiple cameras, and temperature monitoring; all highly important features.

This was an add on camera for my second child. I had a small issue with the charger on my first camera (it made a high pitched noise), and Infant Optics sent me a replacement charger. After approximately 6 months with the second camera, it started to get difficult to see my son in the dark; it still worked fine if the room was well lit. It gradually got worse and worse until we couldnt see him at all anymore with night vision. I contacted Infant Optics and they were great about sending me a replacement camera. My only issue is that I had to pay return shipping, and had to send the camera back before they sent a new one, so I was without a camera for a couple days. They did provide expedited shipping, so the new camera came quickly.

We purchased this as a second camera for our Infant Optics DXR-8. It’s very easy to add cameras with this system. The picture and sound quality is excellent, and we can easily keep an eye on the kids via the monitor from all parts of house, including the basement. The range even includes our back patio. The battery life is much better than our previous monitor, which always needed to be plugged in after an hour or so. We did have an issue with the night vision degrading significantly after almost a year of use. However, the Infant Optics customer service rep I worked with was very understanding and replaced both our cameras, even the one we had lost the receipt for. After going to battle with a different manufacturer over our last monitor, I have to say it was a breath of fresh air to have a company simply do the right thing. We’re very satisfied with our purchase.

This monitor and camera system has been a life saver since I bought the first camera back in December 2018. I have recently purchased an add on camera for a second baby. It was simple to figure out how to configure the new camera to the monitor, which is good because as a mom with two babies under 2, I don’t have a lot of extra time on my hands. I did have a small issue with my original camera, but it was covered by warranty and their excellent customer service rep was able to help me exchange it quickly. She even followed up with me when I hadn’t responded to her email after a few days. I can’t say enough about the customer service! I was in contact with the same person from start to finish and she was very friendly and helpful.

Update on 12/15/2020: The replacement monitor that was provided by the company, under warranty, failed at just 1 year, the screen freezes and I have to remove the battery and disconnect the power to reset it before putting it back to turn on again. Imagine your child crying and you have no idea because the monitor froze in the middle of the night. Customer service says its out of warranty, fair enough, but dont expect to buy this and use it for more than 1 year, 3-ish years max if it failed in the warranty period and they replace it for you. They offer me either to pay 45 to repair it, which includes shipping or 50% off to buy the new monitor. Imagine buying an Iphone and it fails after the warranty period is over and you have to pay to repair it or buy a new one at a discount, without assurance that it will last more than 1 year. This unit is not cheap and $165 for monitor and camera, then another $100 for an additional camera. I paid close to $300 for this thing and now its worthless. Correction to my initial review, not worth buying anymore. Original review: I purchased this about a year and a half ago when my twins were born, plus the additional camera so I could have one camera on each child. Recently, the monitor unit would not turn on and I was outside the warranty period. I contacted customer service and they walked me through a couple of steps to test the unit and see if we could reset it, that failed. They were so kind to provide me a replacement unit, I had to ship the broken one back. Kristine was very helpful throughout the whole process and walked me through everything step by step. One of the features I particularly like about this unit is the temperature monitor, since temperatures can differ from room to room, it allows me to adjust the thermostat accordingly so it doesnt get too hot for them in the summer or too cold for them in the winter. Picture quality is really good, quality is affected by the distance, so test how far you want to place the camera before mounting it, mine are mounted on the wall pointing downward. This is an expensive unit, but good product and good company. Worth buying.

I got this camera on cyber Monday while I was pregnant for a great price. They arent on sale every year but I paid full price to add an additional camera to the circuit, its worth it. I read so many reviews and the quality and customer service seemed to be the best. The battery is decent but youll want to leave it plugged in if you are using it overnight when baby is in another room. If used just for naps we charge the monitor once or twice a week. It has a good range, its still connected 3 floors down. The only weird thing is if your phone is close to the monitor, the wifi messes with the signal I think. Reasonable camera cord length. Weve had this system for 6 months and it works great, I highly recommend it.

Why did I wait to buy this monitor?!? I really wanted a monitor that had it all (including WiFi capabilities) with a parent module. So because this monitor didn’t have WiFi, I went with a Motorola instead. Although the picture on the Motorola parent module was amazing, I went through three different returns before finally giving up on the MP4 model. The sound went out on one and the other two I had troubles with charging because the port was cheaply constructed. Finally, after every review basically said this monitor was the best, I bought it. Why why why was I reluctant? It really is the best! The picture is great, the sound is great, I love all the features. And I really don’t miss WiFi like I thought I would. If you are like me and really don’t want to use your phone as your parent module, this really is the best monitor!!!!

We bought this for our first born, have used it for the last two years without issue and have loved it! We purchased a second camera for our twins this summer. The added camera was easy to set up, however, it stopped connecting to the monitor after about 2 months. I contacted customer service and notified them that I went through all their troubleshooting and still could not get the second camera to connect. Their customer service representative walked me through the process of returning the camera and sent me a new one, free of charge. It was honestly the most wonderful customer service experience I have had. The new camera is working perfectly and the representative I worked with even followed up to see if that fixed our problem! Highly recommend this product and company!