Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)

This was an add on camera for my second child. I had a small issue with the charger on my first camera (it made a high pitched noise), and Infant Optics sent me a replacement charger. After approximately 6 months with the second camera, it started to get difficult to see my son in the dark; it still worked fine if the room was well lit. It gradually got worse and worse until we couldnt see him at all anymore with night vision. I contacted Infant Optics and they were great about sending me a replacement camera. My only issue is that I had to pay return shipping, and had to send the camera back before they sent a new one, so I was without a camera for a couple days. They did provide expedited shipping, so the new camera came quickly.

This was a gift for our new baby granddaughter. Her parents loved it!

I would definitely recommend this camera. However, my only complaint is that the green light (which helps with the night vision and serves as a light sensor) is on the bottom of the camera. As a result, if you have the camera perched up high looking down on your little one, it means that less ambient light will pass through the camera forcing it into Black/White mode rather than color. Its not a big deal as you can still see clearly, but id like to see the color screen during naps and Black/White at night time. This is a minor gripe though as the camera sends a very clear picture. In addition, we have not experienced any problems with reception, which is always good news. Previously, we had an old version of the Summer Infant monitor and camera. The summer infant was more expensive and a bit higher quality but this is a good value and gets similar functionality.

This is a pretty good product, easy to use, does what it needs to most of the time. The only exterior design flaw is that its not very stable, rounded edges and an off center support make it easy to knock over. falling over exacerbates the second issue. The battery connection is absolute crap. It jiggles loose constantly and youll suddenly find that its just dead despite having been plugged in all day.They could have found a dozen ways to secure the battery cable but they seem to prefer selling new ones. I had to shell out about $80 the week I bought the camera because there is no warranty on the battery and they did nothing to troubleshoot to problem. But, if you open up the back and press firmly on the plastic part of the battery connection with something hard it will go back to working until one of the next times you reach for it in the dark and it falls off your nightstand.

The camera and monitor are easy to setup and use, and they work very well keeping an eye on things. I had a technical issue as well and had to call email customer support, and they were amazing with quick, friendly responses, but best of all, doing great work helping resolve my issue, so everything is good now. Definitely I recommend the camera and monitor because of the product quality and customer service!

Infant optics’s team stands behind their product no matter what . Very reliable product & excellent response customer service. This is a user friendly good quality product . If you re looking for a baby camera - its a no brained getting this one .

The camera and system is a great alternative for a non wifi setup, however after 2-3 years the night vision fails on the camera rendering them pretty much useless and making you purchase a new camera (has happened to 3 of my cameras so far and a forth is on its way out). The companies customer service has worked with me on a discount for a replacement camera but still a little bit of a disappointment for an otherwise great system.

I bought this add on camera to go with my monitor that I was already using for my daughter, and this camera did not have the same picture quality as the one that came with the monitor. We tried to move it to different places all over the room, and nothing was helping the picture quality. It was very blurry and very pixilated. I contacted customer service, and I had to provide them with my proof of our purchase and a picture of the serial number of the camera, and send it back, and they are currently sending me a new camera. They even upgraded the shipping to two day shipping for me instead of having me wait the normal 5-7 business days. It was very easy to contact customer service and the representative that helped me couldn’t have been nicer. I hope this new camera will work better than the one I am sending back!

This is an exact match for the original infant optics camera that came with the monitor we bought for our first child. It looks a little silvery in the picture, but the camera is white with a white cord, which makes it easy to blend into our white walls. This is one of the few cameras that has pan-tilt motors built in, and also 2 zoom settings, microphone, and two-way audio. We have been very happy with the Infant Optics system with our first son (in use for 2 years) and now with our second son and the add-on camera (in use for 1 month). Following the instructions it was very easy to pair with our existing monitor. There is no split screen/audio option. Instead, we can choose which camera will be displayed or to cycle between all cameras on 10 second intervals. Also, if you have the original camera, check the range of where you will be installing the new camera. I dont think its related to this camera itself, but our 2nd crib is right on the threshold of the range from our bed. As such, there is some delay in both directions and the audio/video cuts in and out regularly. But we have thick walls, and the bed is around 3 corners and a solid wood door.

Infant Optics is the best in customer service! I got this baby monitor as a gift for my shower after putting it on my registry based on the reviews. I used it for a little over a year (and loved it!) before the night vision on the camera unit stopped working. I was frustrated because I was just about to buy a second camera unit to use for my second child. I emailed support to help me troubleshoot the issue, and after trying various solutions, nothing had worked. We realized that it wasn’t something I could fix from home, but I was out of the warranty period. Even so, they offered to replace my camera unit (at no cost to me) as a courtesy. The customer service agent was super accommodating and the interaction was very positive. I would definitely recommend their products to everyone!