SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant , White

The model I received was manufactured before December 2021 and did not have the upgraded program. The Simplisafe tech was able to push the upgrade through. Everything else was very easy and I can add as much as I want later on.

Simplisafe was the easiest thing i have ever had to do and being a nontech person I am thankful for that. The cost was so minimal compared to my past security setup. Any one who visits has to see my new security system (with exception of course).

Worked fine then it stopped. Tech support is impossible. Move on to another product and save yourself the trouble.

I am in love with this system. It was so easy to set up. Literally took less than 30 minutes to get everything set up and installed. We upgraded to the $24.99 a month live monitoring, but a $14.95 live monitoring is also available or you can opt to not use live monitoring. For our needs, we preferred the $24.99 monitoring so thats what we went with, but its far from being a requirement. The hub has a battery backup option and a cellular backup, so if someone were to try to break in when the power goes out or were to cut your lines youd still be secured for up to 24 hours. We have a very large 5 bedroom home and the hub has no problem reaching all areas of the home even though we put it by the front door. It still reaches the opposite end and all corners of the house. The setup is extremely easy as is operation. It also came with a yard sign and window stickers, which are an additional benefit and an added deterrent. We were paying ADT over $70 a month. For $24.99 we get the same level of protection with this company and the equipment is just as good if not better. Highly recommend.

This is a fantastic easy to setup wireless home security option. PROS: * Our house wasn’t pre-wired for a security system, so this was a perfect solution. * love the fact system and alarm can be used with or without monitoring, given the reviews that say the monitoring isn’t the best * super easy to set up each sensor and then edit it if necessary * entry sensors work very well with about 2in of error, which came in very handy with our think moldings * really like the key pad, it’s mobilty, and ability to change many settings CONS: * Motion sensor is horrible! This is why I gave it 4 stars not 5. I had to search many FAQs and reviews to find there is a sensitivity switch on the sensor itself behind the stick on wall plate. Unfortunately that didn’t help much even after turning it up to high. On high It only senses about 3-4ft out, even after “warming up” If they fix the motion sensor problem. I would recommend this product to anyone.

My parents has this system and it had false alarms and lengthy wait for support

Need Wi-Fi to run.

No directions, came with sign posts but no signs

Great product

The system does not allow you to access a log of when your sensors have been triggered, even if you pay for monitoring. In other words, you cannot see whether or when your doors have been opened, much less by whom. You can see when the alarm is armed, tripped, or deactivated. But unless you plan to keep the system armed literally at all times, you wont be able to see anything resembling a log of when doors/windows are opened and closed. Having had other systems (ADT in particular) that provide a log of sensor activity, I really cant overstate how important the feature is and how much I miss it. When I inquired about this basic feature (which other systems offer and would just involve making available to the user data that Simplisafe already collects), here is what I was told in August 2021: When a sensor is alarmed you will receive notifications. Unfortunately you can not [sic] view this when the system is disarmed. Thank you for being a SimpliSafe customer. We appreciate your business.