Webroot Internet Security Complete | Antivirus Software 2023 | 5 Device|1 Year Keycard Delivery for PC/Mac/Chromebook/Android/IOS + Password Manager, Performance Optimizer & Cloud Backup

This product is effective and does not slow down my computer

I wouldve given it 4 starts. Easy to use, relatively light weight, seems to have kept me secure.(for 11 months) HOWEVER, with a little more than a month left on my subscription it began extremely invasive behaviors, endless pop ups to renew, constant warning signs and a grayed out menu bar icon. Now with 23 days left on my subscription it has crippled my VPN not allowing me to connect until I had to close down my VPN. Now I am hanging out in the wind with ZERO Protection. AGAIN, over 3 weeks left on my subscription. BTW- the renewal rate they are forcing me to sign up with is $79.99 a year!!!! I submitted a ticket on their online support page. I got an email back stating it will be 48 HOURS before I can expect a reply. Called their phone support number. After 5 minutes of recorded announcement describing all the various ways I can go screw off rather than get real support, they finally announce that my wait for an online agent will be at least 25 minutes. Not sure what happened to Webroot?!?! I called the customer service number given to re-subscribe and after describing my problem was given the advice to uninstall the app. I asked, you mean and go to another company????.....Yes. I said thanks and goodbye. Goodbye Webroot.

Ive used Webroot previously and was pleased, but after reading stellar reviews of Bitdefender I decided to give it a try. BIG MISTAKE!!! Bitdefender caused daily blue screen abends on both of my Windows 7 machines and would not download at all on my Windows 8 machine. Emails to tech support only resulted in a generic reply. Thankfully I was able to uninstall it and bought a new copy of Webroot. Its a great program in every way. Installation and setup was a breeze and no more system abends! I know better than to look elsewhere in the future. Thanks Webroot team!

Ive been happy with Webroot as internet security but the shipping process on this item was ridiculous. It took an additional 2 days to receive because it rerouted to a further location after arriving at the hub near me where the truck always departs from.

I hope its as hard for others to get into as it was for me. I downloaded the trial, liked it so bought this. It installed easily and scanned fairly quickly, then sent me to website to register and create account. It was picky about combination of characters but finally accepted, sent email providing me with link to complete activation. First it wouldnt accept answer to security question so I had to change it, then it wouldnt accept security code, had to get another email link, wouldnt accept password. Keep in mind that I had written these all on a pad, was carefully typing one finger at a time and you cant see what is typed, just the little dots. Ive spent the whole afternoon, including going through every .... ah, you dont want to hear all this. Its a good program, but you have to activate your account to add the other devices and so far I havent been successful. I would probably give it a 5 if I could solve this but Im tempted to give it one star.

Hope it keeps us secure as stated

Delivery of the order was completed in a timely manner. I have used the program for over four years and found this latest version to be as good as the first time I used it.The scans are fast,the footprint of the program is small and doesnt gobble up a lot of disc space.Threat detection is quick and effective as is the virus removal process.The virus definitions file is in thecloud so they are always up to date.That feature is is a big plus for folks who forget to update before scanning for viruses or are not very computer oriented.My 93 year old father in law loves it.For those who want to be more technical you can customize the scan and protection settings rather than use the default settings.

I installed this on two Windows based computers with relative ease. However, when I attepted to install it on a Mac, it would not install after many attempts. Each time, despite carefully entering the Keycode, it kept telling me I had the wrong keycode, then it would continue the installation, followed by starting a scan (so obviously I did not have the wrong keycode), then a Threat Detect message popped up which was quickly covered by a window telling me I had the wrong key code. The app would then terminate. I telephoned the support number given by Webroot in response to other negative reviews, and I was told the wait time would be a rediculous 45 minutes. This means that they either do not have a sufficient number of support people to provide meaningful support, or there are so many problems with the software that Webroot is simply overwhelmed. I also suspect that many if not all of the 5-star reviews were directly or indirectly writtem by Webroot. You may have read that this has become a real problem with Amazon reviews. In fact they just filed suit against a company whose only business is being hired by companys like Webroot to provide positive reviews of their products. The company charges a specific fee for each positive rerview. If these were real reviews, one would expect to see reviews covering a range of star ratings. But here, with the exception of two 4-star reviews and the many one-star reviews by real reviewers, all of the ratings are 5-star. This just does not smell legitimate.

Open product enter key code updated my webroot. Easy - comes in cardboard case with Cd and keycode Good seller as described

I purchased this software on October 20, i.e. a bit more than a month ago. When I first installed the software, I had specifically formatted my hard disk to assure that Id install the security software on a clean hard disk. While the installation of Webroot proved to be easy and quick, I sensed that my browser(s) was loading dreadfully slowly. Analog phone-line pace. Customarily I only use one browser, but I installed a couple of different ones in an attempt to determine whether the slow loading was browser-specific. It made no difference. I contacted the developer and received a brief answer after a few days (Id hate to have an emergency): uninstall and reinstall. Initially, that simple instruction worked. Now, a couple of weeks later, Im back to the slow-loading of the browsers. To be transparent, I run Windows 7 Ultra and have only productivity software (MS Office 2010) installed on my computer. No games, no pictures, no music. At this point, Im annoyed with the security software; while it has kept my computer safe, it slows me down tremendously in my work. The period to return the software has expired. Moreover, I note that Amazon is now selling the same precise version for $22.00 less than I paid in October. Not pleased about that either. I will in likelihood return to the new version of the security software I used in previous years. This experiment has failed.