Webroot Internet Security Complete | Antivirus Software 2023 | 5 Device|1 Year Keycard Delivery for PC/Mac/Chromebook/Android/IOS + Password Manager, Performance Optimizer & Cloud Backup

Runs a very fast and thorough scan on my laptop and was easy to install. Alerts me when I could have a potential problem. And I havent gotten calls from a woman named Doris with a heavy foreign accent that tells me I have a problem with my laptop and she will have it fixed online for only $79.99.....

Ill give 4 stars because its working fine on Windows 8, but really messed up my Apple Mac mini. It rooted in and took over so it would not allow hardly anything to work and locked it up. So I had to webchat with Apple and take it to an Apple center to have them reinstall the system since I am on Hughes Net and could not download that much info without taking days to do it myself. They took over an hour at it but were great and didnt charge me for it. The moral of it is DONT USE WEBROOT ON MACS.

I installed this on two Windows based computers with relative ease. However, when I attepted to install it on a Mac, it would not install after many attempts. Each time, despite carefully entering the Keycode, it kept telling me I had the wrong keycode, then it would continue the installation, followed by starting a scan (so obviously I did not have the wrong keycode), then a Threat Detect message popped up which was quickly covered by a window telling me I had the wrong key code. The app would then terminate. I telephoned the support number given by Webroot in response to other negative reviews, and I was told the wait time would be a rediculous 45 minutes. This means that they either do not have a sufficient number of support people to provide meaningful support, or there are so many problems with the software that Webroot is simply overwhelmed. I also suspect that many if not all of the 5-star reviews were directly or indirectly writtem by Webroot. You may have read that this has become a real problem with Amazon reviews. In fact they just filed suit against a company whose only business is being hired by companys like Webroot to provide positive reviews of their products. The company charges a specific fee for each positive rerview. If these were real reviews, one would expect to see reviews covering a range of star ratings. But here, with the exception of two 4-star reviews and the many one-star reviews by real reviewers, all of the ratings are 5-star. This just does not smell legitimate.

This is working well. It has one feature that I struggled figuring out how to work around. It disables the numlock key while in a browser (like Chrome) so you cant use the arrow keys on the numlock. I contacted the company and they gave me a work around. I would give it 5 stars if it wasnt so difficult to figure out how to deal with this inconvenience. They should put in an option or make it easier to find the fix.

4/10/2020 After several years usage, I have changed to a different anti-virus anti-malware protection solution. Webroot detection performance quality has degraded. Some viruses went undetected, this is not acceptable! Product is now of poor wuality. Old review: Ive been using Webrrot Complete for several years and I like it but re-registration can be a pain in the butt. When I want to renew for another year I buy another copy from Amazon, but I dont uninstall and re-install it. I just use the keycode to upgrade the licence for another year. I do the update on all my computers, tablets and smartphones. As long as you keep your subscription current, Webroot keeps its software up to date too. You dont need to uninstall and reinstall, unless the software wont allow you to enter the new keycode. That happened to me 2 years ago on my mobil devices only. Also, doing renewals this way will add any leftover days of your old subscription to the new 365 day renewal. I hope this helps all of you.

Unfortunately this is not getting all the issues. I have malware on my computer that continues to open the internet over and over and using up 99% of the processing locking it up. I now have to seek a professional to take care of the problem

I regret ever trying this product. They decided to retire their app and create a new one. The key code they provided for current customers to switch apps was EXPIRED so I went months without ANY security. I purchased a new version with a physical card with a new key code and it was EXPIRED too. Calling the company for help is futile. There is no way to reach a human being, they just keep repeating the same useless instructions over and over until you disconnect the call. Never again.

Does what it is suppose to do.

Just got this. A big mistake. Yes, it is ostensibly easy to configure. Although with some of the parameters, its not clear what exactly youre configuring or what the potential impact of your various choices would be. How hard would a little more explanation be, for those who want it?. Huge frustration has been the browser filter extensions. Had to uninstall and reinstall both Webroot and Firefox several time before the filter extension for Firefox began to work. Weirdly and somewhat disturbingly, though, the Firefox icon was changed to a blank icon, as though Firefox keeps getting corrupted by Webroot in some way. Not sure what thats about and cant figure out a way to resolve it. Still cant get the damn filter extension for IE to work, despite the fact that IEs add-on manager says that its there and enabled. Way, way too much time wasted on this already. Ugh. After all of that time wasted, I went online and found that Webroots been struggling with the browser filter extensions for some time now. All kinds of problems. Multiple iterations of releases. And, still not resolved. While searching on the web for a solution to the browser filter extension problems, I ran across this on the Webroot website from Feb 2015: This is essentially down to the way that WSA works; it does not scan your entire drive and every file by default but rather it only scans for active files/apps, on the premise that if malware is dormant/inactive then it is not a threat...which makes absolute sense when you really think about it...but the moment that a dormant file/app starts to run/goes active WSA pounces on it, determines if good or bad and acts accordingly, i.e., allows to proceed or blocks & cleans, etc. OMG, are you kidding? So, Webroot doesnt actually find and eliminate threats already on your hard drive, but waits until theyre running and then tries to stop them??? I dont need to point out the obvious shortcomings of that approach. Would be nice to know what Webroots privacy policy is without having to dig for it. The fact that its deeply buried somewhere (Ive not been able to locate it) likely isnt a good sign. It also struck me as odd and troubling that theres no option in the settings for what info gets sent or not sent to Webroot, like with all other virus protection software Ive ever used. I can only assume the worst. Finally, upon looking more closely at the Amazon reviews which led me to buy this in the first place, its hard not to wonder whether a lot of the reviews are bogus and were written by Webroot-paid trolls. There are the tell-tale signs of this: Many reviewers did not make a verified purchase and/or wrote a simple one line review and/or have never reviewed any other product. Frustrating. Very worrisome. Will return.

The most straightforward, unobtrusive & thorough security software I’ve ever encountered. A perfect choice for an aging parent’s pc, or anyone that doesn’t want to constantly have to figure out how / what / why. All that, and it’s still protected my pc better than Kaspersky, Norton, Mcafee (sp?) and the others! And well-priced if you search.